05-23-2024 11:35 AM
I want to cancel my account and have everything removed from my phone please
05-23-2024 12:52 PM
PM is an self serve online service and you are in control of your account.
If you don’t login to your account and disable Subscribe. PM will continue to charge you on a monthly basis.
Your account will be closed after 90 days of nonpayment or you can port your number to another carrier to close your account.
05-23-2024 11:58 AM - edited 05-23-2024 11:58 AM
HI @Mzmacaroni
first, support won't do what you said by just a post in the community
but you fully in control yourself
just Login My Account , go to Payment, click Manage Subscription and then disable "Subscribed", which is disable the autopay. with that PM won't charge you again on your next renewal.
05-23-2024 11:38 AM
please cancel as of tomorrow morning may 23rd 2024