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Re: Subscription not activated

DUWAJUSEYO
Great Neighbour / Super Voisin

How do we fix this? I already paid. It’s a big waste to let it be.

4 REPLIES 4

Aimsterz
Great Neighbour / Super Voisin

This happened to me too, I had to just keep trying every day for three days until my activation finally decided to work, you have to be patient as the app is not very user friendly sometimes. I also had spotty service in my community that is slightly remote until I was able to be in a city with a solid connection for a few days too. Be patient, it will work out.

hockeytalk
Great Citizen / Super Citoyen

@DUWAJUSEYO 

Did you finish your activation in the Public Mobile app?

Handy1
Mayor / Maire

@DUWAJUSEYO  No worries let  support be your friend and fix 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

hTideGnow
Mayor / Maire

HI @DUWAJUSEYO 

PM support agent can fix it quickly.  You just need to message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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