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Re: Sim card not yet received

Youyou23
Great Neighbour / Super Voisin

I need to stop my account and subscribe 

3 REPLIES 3

hi @Youyou23 

sim card can take a week to 3 weeks for delivery. 

But if you want to cancel the subscription, which has not been fully activated yet, check with PM support agent.  

You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

  

 

Youyou23
Great Neighbour / Super Voisin

Cancel my account because I didn’t receive my SIM card yet .

hTideGnow
Mayor / Maire

sorry @Youyou23 

are you trying to check the sim card delivery or you want to subscribe or you want to cancel your PM account? can you tell us more?

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