08-20-2024 05:19 PM
When I log in, it says my subscription is on hold. It says it expires today. I am on automated payment, and I see that my credit card has been charged today. When I click on " Pay Now and Resume Services", I see that I have available funds, and asked me to manually deduct it to pay ($0.00 Pay Today). After clicking, it says "Payment has been processed, and services will resume shortly, but after logging in to check, the same subscription is on hold message is there. I am worried that they will cut my service tomorrow.
08-21-2024 08:26 AM
Wait a bit and it will fix itself. Same thing happened to me...
08-20-2024 06:10 PM
Mine fixed itself within 24 hours of payment.😁
08-20-2024 05:53 PM
Restarted my phone, and logged in again. The subscription on hold message went away. Hope it is fixed!