@Mike35 wrote:
Hi i lost my phone i need to do a sim swap for my number
First you'll need to report your phone as lost or stolen from inside your self serve account to prevent someone from using your service without your permission.
You'll also need to purcahse a new SIM card. After you've done that, please go open https://widget.telus.tiia.ai/publicmobile/publicmobile.html and then type "SIM card swap".
