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Re: Receiving calls

CrisD
Great Neighbour / Super Voisin

I can make a call,and use the data.It has been like this since I got the plan in March.It has become an expensive emergency only phone.

 

2 REPLIES 2

Nezgar
Mayor / Maire

@CrisD wrote:

I can make a call,and use the data.It has been like this since I got the plan in March.It has become an expensive emergency only phone.


What happens when someone tries to call your Public Mobile number? Does your phone ring? What does the caller hear?

JoyLuck
Mayor / Maire

@CrisD wrote:

I can make a call,and use the data.It has been like this since I got the plan in March.It has become an expensive emergency only phone.

 


Have you tried your SIM card in another unlocked phone?

 

Have you contacted a moderator?

 

Here’s how to contact the Moderator Team (Public Mobile representative) for assistance:

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
  • Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

 

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