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Re: Network Outage?

adnanaftabkhan
Great Neighbour / Super Voisin

Although Telus has good coverage across Canada. But I am facing weird issue. My cellphone (iphone 6S) shows NO SERVICE (at least twice a day). 

 

I have this phone for one year. There is nothing wrong with the device. I tried other providers and never got this issue. I have to restart my phone everytime to get the Service. Its only doing it with PUBLIC MOBILE.

 

Anyone has any solution? It sometimes annoyes me (specially while driving).

 

4 REPLIES 4

koimr1
Deputy Mayor / Adjoint au Maire

I don't think anyone can say without knowing the locations where this happens to you.

 

Which other providers have you tried? I'd be curious if any were Bell or Telus (and their flankers) as they share towers so in theory any PM issues would also show with them.

marsbar
Great Citizen / Super Citoyen

Check if you  have the IOS equivalent of auto-connect turned off?

Vickel
Model Citizen / Citoyen Modèle

have you updated to the latest iOS and carrier update?

will13am
Oracle
Oracle

What part of the country are you located.  Could there be coverage holes in the area?  Network outages could happen from time to time.  If it is daily, I would not point the finger at the network.  I would think it is the device.


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