09-28-2020 04:07 PM - edited 01-05-2022 01:23 PM
09-28-2020 11:37 PM
@Faneza1980 contact customer support mods to reset your password
click on the question mark chat bubble to the bottom right of your screen
type "locked out of self serve"
(use the chat bubble options, then click "submit a ticket, click me" option)
*login using your community account
make sure to check your inbox(top right corner envelope icon) periodically, for a response
09-28-2020 04:17 PM - edited 09-28-2020 04:19 PM
@Faneza1980 wrote:Need to change plan
- Go to Self Service
- Go to Plans and Add-Ons
- Choose Change Plan
(If you choose Change plan now you will not get any credits back. Most people choose Change on next renewal date)