Missing thread: Reactivate an account

[Kungfuhank]

Do you need to register and select a unique username that is different from your current account

[HALIMACS]

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@Kungfuhank wrote:

Do you need to register and select a unique username that is different from your current account

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@Kungfuhank

You could choose to your self-serve username (which is an e-mail address) for your community username, however I would recommend strongly against it.

You might wish to keep your e-mail address private and using it as your community username would be exposing it to all users on this forum.

You would want to ensure the community e-mail address (which you can see under your avatar, down in My Settings) is the same as your self-serve username.   This helps to ensure community involvement and customer support are better linked for smoother service and support here.

[dabr]

@Kungfuhank    We don't have any choice about what username we can use for the self serve account as only emails are permitted, however, for the community account you'd want to avoid using your name, although first name only should be okay.  You'd also want to avoid using your telephone number as a community username.  This is because anything posted (except for private messages) on this forum is available to view for anyone with internet access and isn't restricted to Public Mobile members only.

Looks like you selected a non problem username but might be a good idea to remind others who you may refer in the future as to why not to reveal too much information in the username.

[BKNS27 · Accepted solution]

@Kungfuhank 

Your email address is your user name on your account but you can use any user name on this public Community forum.

Once you select a user name, it can only be changed by a CS_Agent so think of a good one so you don’t need to change in the future.

[esjliv]

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@Kungfuhank wrote:

Do you need to register and select a unique username that is different from your current account

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@Kungfuhank - was this a question you wanted to ask the community? OR was this a question related to this post?

If you are asking, are you referring to My Account login credentials or Community login credentials?

tagging @computergeek541 in case you come back to say a separate question to ask community...

If related to this thread, then please ignore. 🙂