01-27-2020 11:33 AM - edited 01-05-2022 10:26 AM
01-27-2020 11:48 AM - edited 01-27-2020 11:48 AM
Oracle's can you take her post from thread below and merge it to this one?
@Luddite @computergeek541 @will13am
https://productioncommunity.publicmobile.ca/t5/Discussions/Live-Chat-Service/m-p/491584#M105553
01-27-2020 11:44 AM
She posted in another tread that she needs help with her payment. Unfortunately, she did not elaborate there as well.
01-27-2020 11:43 AM
@reka1 wrote:need help.with payment
Could you elaborate a bit? Only then can the community help you.
01-27-2020 11:42 AM
@reka1 Could you please give us more details?
01-27-2020 11:41 AM
@reka1 Sorry about that. Could you check to see if your credit card was charged ? If it wasn't, wait an hour, clear your webrowser history, enable incognito/ private mode and try again.
If it was try to log into my account , if you can check if your autopay is enabled. If you cant log in, contact a moderator and explain your situation . Click on the green questionmark in the white circle at the bottom right of your screen. This connects to the autobot Simon. Type moderator and follow the prompts to get to one. ( click on account specific question and human and submit a ticket
@reka1 wrote:need help.with payment
01-27-2020 11:37 AM
Can you please elaborate on your post?. What is the issue you're having?
Trouble with your credit card?
01-27-2020 11:34 AM
ffg