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Re: Live Changes and Improvements to the Public Mobile App

CC0405
Great Neighbour / Super Voisin

Still waiting for the Sim card 

2 REPLIES 2

HALIMACS
Mayor / Maire

@CC0405 

if you need one sooner, pick one up at a corporate Telus or Koodo location, then contact the Customer Support Agents and ask for a refund for the purchase price of the SIM card bought through this site.

To contact a Customer Support Agent, send a private message to the Customer Support Agents by clicking here 

You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

 


@CC0405 wrote:

Still waiting for the Sim card 


Please allow up to 10 full business days for arrival. SIM cards are usually sent by Canada Post Lettermail.

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