hi @VEO
this is normal as porting from landline takes around 3 to 7 days and you cannot receive 2FA text on landline. The workaround about getting code via email or voicemail won't work until you are able to receive 2FA text once.
so, you will have to wait till the port is done to login My Account. if you need anything at the moment, please message PM support agent directly.
you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
