03-07-2026 02:08 PM
my phone doesn’t work after pulling my number from another provider
03-07-2026 04:01 PM
hi @Muhr86
you repeated questions many times, but did you message support as advised? We are just customers here. please message support agent above
03-07-2026 02:46 PM
hi @Muhr86 you will need PM support agent to refresh the account then
you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
03-07-2026 02:30 PM
I just updated my SIM card to new one so it needs activation
03-07-2026 02:28 PM
It shows there is a network, but I can make a call or use Internet
03-07-2026 02:15 PM
hi @Muhr86 does it show the sim connected to PM network?
can you make calls? receive calls? data works?
