I was referring to those with “cs agent” as a username who were commenting here
I spent all day screwing around trying different things. Eventually I got through by using my old postal code and my other card. The most aggravating thing is it doesn’t indicate what the specific issue could be. There must have been some issue with trying my main card so many times. When I used my old postal code it finally worked but then another error. Even though I tried the other one a bunch too, it ended up working past this second step. There wasn’t any hints to what the actual problem could be. Today when I checked my inbox again, a cs agent said that could be the issue. So why isn’t that posted anywhere? Why didn’t my address update despite being changed in my online banking? Since when is your address linked to your credit card? How are you to know that? How do I know that my cards been locked out for whatever reason? How many attempts causes that? How long are you supposed to wait till you try again? Etc
like of course of going to try different things over and over to try and figure out what works, what else are you gonna do? Meanwhile that caused yet another problem but it’s not like it said “too many attempts”
