07-16-2019 02:26 PM - edited 01-05-2022 05:54 AM
I have tried clicking on every link I can I have forgotten my password and my security answer keeps saying it's wrong how can I reset my password so I can pay my account.
07-16-2019 05:18 PM
@Mdsanford1981 wrote:I have tried clicking on every link I can I have forgotten my password and my security answer keeps saying it's wrong how can I reset my password so I can pay my account.
@Mdsanford1981 In the meantime you can make payment by dialling #611 from your phone and follow the IVR prompts.
07-16-2019 05:00 PM
@Mdsanford1981 wrote:I have tried clicking on every link I can I have forgotten my password and my security answer keeps saying it's wrong how can I reset my password so I can pay my account.
The moderator username is Moderator_Team (Mod_Team will not work). A message can be sent to them through this link: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
07-16-2019 02:28 PM
mdsandford. you have to send a message to MOD_TEAM to help with that problem