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Re: Data isn't working

george123456
Great Neighbour / Super Voisin

Been working fine for the last year.  Oct 10/24 suddenly no data.  Keeps saying no internet connection.
Done evrything here and still no data connection or very limited intermittent. (front page loads, next page wont.

4 REPLIES 4

HI @george123456 

thanks for the update.  Let's hope it will keep working well from here 🙂

george123456
Great Neighbour / Super Voisin

Phone was working normal this morning, problem strted around noon.
Have 50GB of data, used 486MB.
Data Limit set to 40GB
Turn off phone, turned back on
Turned on flight mode, turned off
Turned on data, turned off data, turned on data
Checked which apps have mobile and WIFI access (all of the)
Checked APN settings, all match 
Reset settings
Removed SIM card, restarted everything.

NO CHANGE, Still intermittent connection (phone actually says no internet connection, then slowly loads a page.)

Check my public account to check data usage on my computer.
Took 10 minutes to check all settings on phone and check plan and limits and start to type a response.

CHANGED NOTHING,   but in the 10 minutes (maybe 15) of checking everything.

Picked up my phone and 
MY PHONE IS WORKING NORMAL
All pages are loading.

george123456
Great Neighbour / Super Voisin

says no internet connection when data on mobiile is on.  wait 2 minutes or so and finally page loads (some of the time)

hTideGnow
Mayor / Maire

hi @george123456 

did you check if any chance you used up your data already?  Login My Account using Incognito/private/secret mode on your browser to check

And check if you have Data limit set on your phone, you might want to disable it

And try Reset All networks, that would help

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