Data exhausted-perfect timing

[Lyang]

I have 1G and I used 508 the day before yesterday and I received messenge said I used 75%. I was confused 😕  

[esjliv]

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@Lyang wrote:

I have 1G and I used 508 the day before yesterday and I received messenge said I used 75%. I was confused 😕  

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Hello @Lyang 

Go by what your Data Line says on your Overview TAB on your Self Serve account.

If the text was from Public Mobile that you received it likely will show 75% used of your total.

It will look something like this:

Install an app to track your ‘live’ usage so you can keep track, since Public Mobile are 30 day plans (not monthly).

If you are android, try this one:

Data Witness app: https://play.google.com/store/apps/detailsid=com.iwik.datawitnesspm&hl=en_CA&gl=US

I use this one myself and it gives me exactly what I need from it.

If you are an Apple user, I am sure there is a 30-day app that is available as well.

Managing Your Data Usage:

https://www.publicmobile.ca/en/bc/get-help/articles/managing-your-data-usage

[darlicious · Accepted solution]

@Lyang 

Are you looking at usage in your phone's data tracker? It won't be as accurate as your overview page data counter. Your daily usage pages update in two 12 hour blocks daily so it reports with a 12 hour delay. 

Set your data tracker to the correct dates of your 30 day cycle. Then set your data warning at 25% of your plan data and your data limiter to 50%. Then you won't be surprised when you get the 75% data usage text from pm and you can track your usage weekly.

After one week you will get your warning at 25% by the second week you will have to reset the limiter when you hit 50% both pm and your phone can warn you at 75% and by the end of your 4th week you should be almost out of data and recieve the 95% usage text from pm.

[computergeek541]

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@Lyang wrote:

I have 1G and I used 508 the day before yesterday and I received messenge said I used 75%. I was confused 😕  

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Using 508MB in one day means that you would have 516MB to used the remainder of the 30 days. Using 75% of your plan's data means that you would have used 260MB some other time during this billing cycle. That isn't a lot of data. Also keep in mind that plans are not based on exact monthly intervals at Public Mobile, and this means that the phone's data counter will not be accurate if it resets on a set date each month.