09-23-2024 05:49 PM
how do I change visa number for payment
09-23-2024 06:18 PM
09-23-2024 06:00 PM
HI @VJR
you can simply login My Account and update the credit card. Would be safer to use Incognito/private/secret mode on the browser to login
in case it came with an error, wait 24 hours and try again. But if you need to pay now and resume service and cannot wait, you can also buy voucher from Shoppers drug mart and then load the voucher using *611
09-23-2024 05:59 PM
Update credit card info
In your my account go payment tab >manage subscription >manage payment method or use this link
https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription
09-23-2024 05:56 PM
just login My Account, then go to Payment, and select Manage Subscription and then Update Card information, you can then update it there
you can also do it on the app, pretty much same page, go to Payment page, and the select Update Card Information there