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Re: Cant reset password

Susanbilly
Good Citizen / Bon Citoyen

Waiting over 2 hrs so far 😞

 

2 REPLIES 2

Mary_M
Retraité / Retired
Retraité / Retired

thank you for chiming in @ky01 🙂 I'm currently in communication with Susanbilly!

 

Cheers,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

ky01
Great Citizen / Super Citoyen

Is that 2 hours since you've messaged the moderators or 2 hours since you've clicked the "forgot password" link to reset your password? If the latter, then you will have to send a message to the moderators because the "forgot password" function is not working.

 

Send a message to the moderators with your personal account information and request them to help you to reset your password.

 

Click here to send a message to the moderators

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