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glassman1
Great Neighbour / Super Voisin

Hi I'm getting the "7B1  my phone is not active on the network"

Is there a fix I can do? Or do I need someone from Puplic to reset?

2 REPLIES 2

DavePelli
Great Neighbour / Super Voisin

Start a ticket with a CS_Agent and they will refresh your number.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Chalupa_Batman
Mayor / Maire

Try resetting your network settings and reboot the phone. If that doesn't work, create a ticket.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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