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Re: Cannot Send Text Messages

Luke13
Great Neighbour / Super Voisin

Please help, I have a $15 plan and I can’t send text messages without being paired up to WIFI?

any thoughts?

Thanks Luke

4 REPLIES 4

.. and to turn off the RCS chat feature on Android

 

On the Messaging app,
tap 3 little dots top right, click Settings
under Chat settings, scroll to "Select default messaging type",
Switch from Automatic to Text/multimedia msg

 

 

esjliv
Mayor / Maire

@Luke13 wrote:

Please help, I have a $15 plan and I can’t send text messages without being paired up to WIFI?

any thoughts?

Thanks Luke


@Luke13 As @Anonymous this can affect outgoing and incoming texts outside if wifi.

 

Disable your Chat Features: 

  1. Open Messages
  2. Tap More options > Settings > Chat features
  3. Turn Enable chat features off

 

If the person you are trying to send to also has this feature on, it could affect back and forth with this person as well. So if they can turn it off on their end, then try again.

BlueB
Deputy Mayor / Adjoint au Maire

@Luke13 

Regular text messages should be unlimited and don't use wifi.  Do you still have data?  Can other apps (eg. web browser) use data OK?

 

If messages are only working with wifi, there's something wrong with your data.  Further, those are data-driven messages through an app.  Apple and Android devices can use a special data "path" which becomes data for the message, beyond regular text messages.  In other words, there's something we're missing here.

 

Anonymous
Not applicable

 @Luke13 : If you're using an iphone then you need to set iMessages to be able to send out SMS. If you're using an Android then turn off any chat features in the texting app.

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