04-26-2021 06:44 PM - edited 01-06-2022 02:36 AM
I'm not sure why but for over a week I have been unable to call out. People can call in I just can't call out. It says that my numbers I'm calling are ling distance when there not.i can't even call my voice mail.
04-26-2021 07:43 PM
@Samanthapoole33 wrote:I'm not sure why but for over a week I have been unable to call out. People can call in I just can't call out. It says that my numbers I'm calling are ling distance when there not.i can't even call my voice mail.
@Samanthapoole33 If you are on the $15 plan and have used up all your available outoing mins before your renewal cycle resets everything, then just purchase the $5/500 Canada wide mins to tide you over until renewal. Any remaining mins from this add-on will roll over every cycle until depleted as domestic add-ons don't expire.
Just a reminder that purchasing add-ons is a two step process, first add funds and then purchase the applicable add-on.
04-26-2021 07:25 PM
@Samanthapoole33: Sounds like you're on the $15 plan and you've used up your 100 minutes. Check your overview page under My Data & Add-ons for mention of minutes. If you don't see any then they're done.