RECEIVING INCOMING Calls from USA

[Jayz1]

Please clarify. Does my Public Mobile account include the ability to receive incoming calls from the USA?

[Jayz1]

Nope. Definitely USA called me.

[Jayz1]

I signed up about 3 months ago on the $39 - 30gb plan.

[Priority]

That's odd, they called you? That usually happens when you call them.

[computergeek541]

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@Jayz1 wrote:

Thanks. I received a call today from the USA and after 6 minutes I was cut off and an automated voice message said I had reached my limit.

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Are you on a $13 plan?  This would mean that you've ran out of minutes but wouldn't be related to the call coming from a US caller?

[computergeek541]

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@Priority wrote:

Yes, all incoming calls are unlimited 

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This isn't the case for some customers on some older price plans.

[Jayz1]

Thanks. I received a call today from the USA and after 6 minutes I was cut off and an automated voice message said I had reached my limit.

[computergeek541]

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@Jayz1 wrote:

Please clarify. Does my Public Mobile account include the ability to receive incoming calls from the USA?

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While you're using the service while in Canada, you can receive a call from anyone who is anywhere. 

[Priority · Accepted solution]

Yes, all incoming calls are unlimited and free of charge no matter where its calling from.