Questions

[Khouryg16]

Asked a question over 5 minutes ago and no answer...how long does it normally take to get an answer....Thank you

[Helpershelper]

@Khouryg16 

There’s a wide variety of users here that can try our best to help. Usually, users have problems accessing their service or think they were overcharged for their plan. You can let us know your question, and we can try and help.

[Staliger]

@Khouryg16 Share your question. We may answer. Mods reply within up to 72 hours.

[hairbag1]

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@Khouryg16 wrote:

Asked a question over 5 minutes ago and no answer...how long does it normally take to get an answer....Thank you

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While waiting for moderator assistance, give us a chance to help. What is your question...maybe we can help before the mods can.

[popping]

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@Khouryg16 wrote:

Asked a question over 5 minutes ago and no answer...how long does it normally take to get an answer....Thank you

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If you created a support ticket, moderator will response to your question from couple of hours to 2 - 3 days depending on the amount of tickets in the queue.

If you have a question does not access to your account to fix, you can ask the community for a quick answer.  Only moderator team can access PM account.

[mm80 · Accepted solution]

@Khouryg16 Who did you ask the question to? Moderators might take a few hours or 2 days to respond. What's question about?