11-05-2016 05:39 PM - edited 01-04-2022 06:04 PM
I'm looking to port 2 lines from Bell to PM, one line is out of a contract, and the other is still in a contract (ending very soon). If I don't pay the bill for either line, and don't pay off the contract for one, will I still be able to port each number over (granted the phones are unlocked)? Does PM take care of "cancelling" each service with Bell after everything has been ported? Do I need to pay off anything before I move to PM, or does PM just bill me the remaining cost of the contract (~$20) and the last partial bill? Thanks!
11-05-2016 05:59 PM
I have just gone through this with Rogers. I had one line that was free and clear and one that had a $99.99 on it for the sibsidized phone. I was able to port both numbers and now I have no active numbers under my Rogers Account and now they will send me a final bill. The porting process takes care of closing/cancelling your previous account.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
11-05-2016 05:55 PM
11-05-2016 05:43 PM
The porting process is automatic, in that once a number is ported over, it automatically cancels your service with the previous carrier. Since your invoicing with Bell is postpaid service, you'll receive a final invoice from them after you've ported away. At that time, if you owe anything to Bell, it's your responsibility to pay them whatever is owing.
Hopefully that provides some clarity to your understanding.