Purchase add-ons

[betbet]

I just purchased 10MB and it shows "Active" on my account, but there is no data on my cell. How long does it take for new data to be in effective?

[betbet]

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@Jackhyf63 wrote:

@betbet It should work instantly after the purchase. Log into your self-serve account and see if that add-on is actually added under "My add-ons" on the overview page. 

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Thank you for your reply! 

[betbet]

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@Triguy wrote:

Make sure that you turn on data for your phone.  Under data and add-ons does an amount show up ?

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Thank you! It started to work later that day.

[betbet]

found it in Add-ons

[Jackhyf63]

@betbet It should work instantly after the purchase. Log into your self-serve account and see if that add-on is actually added under "My add-ons" on the overview page. 

[srlawren]

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@betbet wrote:

I just purchased 10MB and it shows "Active" on my account, but there is no data on my cell. How long does it take for new data to be in effective?

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@betbet 10MB?  where did you find that?  

Purchasing add-ons is a two step process...did you complete the second step?  More info here:  HOWTO: Purchasing Add-ons

[Triguy]

Make sure that you turn on data for your phone.  Under data and add-ons does an amount show up ?