06-24-2023 11:36 PM
@CS_Agent in our Community
who can I talk to about getting a PUK code?
o keep getting an error when I try to submit a ticket.
thank you
Solved! Go to Solution.
06-25-2023 12:20 AM
self-given solution removed/solution assignment corrected
06-24-2023 11:40 PM
Thank you. It’s an iPhone. I sent them a message. Thank you so much
06-24-2023 11:37 PM - edited 09-12-2023 04:44 PM
what was the exact error message? Depends on the message, you have to ask the PUK code from different places
If the message is "SIM network unlock PIN" or "SIM ME lock code NP" or "SIM not Supported" or on an iPhone's About->Carrier Lock showing "SIM locked"
You have to ask the carrier where you got the phone from for the carrier help unlocking it.
(Sorry, for this particular issue, PM support would not be able to help)