Public mobile website

[montem]

Why is public mobile website so slow? Every time I tried to log in, check rewards, go to community site and so on, the web page just took 20-30 seconds to be loaded. Is it just me or everyone who has such an issue?

[Monikaj98]

Mine also takes forever to load when I log in can be up to two minutes sometimes 

[Gwanzi]

It all depends on the background system, and I don't think they have good enough computers to handle the surge of customers.

[Katzengatos]

I don't completely agree. I think the website is fast enough, but the app, however, is very slow, you're rightn

[BKNS27]

@montem 

I find the app is a little faster but not by much.

[hairbag1]

@montem 

there were very popular Black Friday deals all weekend...could be the website is slow because of dealing with new activations still. Also, PM had a "maintenance outage" yesterday...maybe still bugs to work out. When I log in...it's usually pretty fast...faster than 20-30 sec's.

[TheSterlinger]

It’s not just you. The website and app are slow in general. At times it’s slow other times it’s faster.