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Public Points Balance Discrepancy

JL9
Mayor / Maire

So my rewards/points page seems to be up and running now. When I scroll down to Recent Activity it shows points back of 1.75 for my $35 plan dated March 20th, and then shows 5 points for welcome bonus dated March 21st.

 

However at the top under Public Points Balance it only shows 1.75 and that is all I have to redeem. Does it just take a little extra for the 5 points they are showing to be reflected?

 

I guess I will check back later today to see if it has been updated.

4 REPLIES 4

JL9
Mayor / Maire

Great thanks guys, it didn't take long at all. Just checked and it is now reflected in both spots.👍

esjliv
Mayor / Maire

@JL9  - It is just dated today, there may be a delay, but it does states added automatically:

 

esjliv_0-1647878891299.png

 

SEE FAQs:

https://www.publicmobile.ca/en/ns/get-help/articles/Public-Points-FAQs 

 

 

 

 

JL9
Mayor / Maire

Great thanks, I figured as much. I will keep my eye out then.

Yummy
Mayor / Maire

Usually sign up bonuses do not appear right away. 72 hours is what used to be max wait time for such perks.

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