02-23-2024 07:37 PM - edited 02-23-2024 11:29 PM
Hello, Community!
I recently opted in for the following Public Mobile offer: "15GB of data at 4G speeds up to 100mbps for $26/ month." I selected it before it expired (on the 16th, expired on the 18th); it says it will take effect on my renewal date. If someone here can advise when I will see this in my account, I'd be very grateful. Thank-you!
02-23-2024 11:29 PM
Yes! $26. Sorry, typo. 🙂
02-23-2024 09:38 PM
you mean $26 plan? You said $16 - I was like $16 plan for 15GB
02-23-2024 08:30 PM
Thank-you! I think I will just wait out and hope it updates on the renewal date. Appreciate your insight/ sharing your experience.
02-23-2024 08:29 PM
Now I do! Thank-you for the suggestion!!!
02-23-2024 08:27 PM
It's like you know me! 😂 I will resist the temptation to act and wait patiently! Thanks again!!! It's a great plan for me for sure. Have a great weekend!
02-23-2024 07:51 PM
@AliG09 wrote:Will definitely keep an eye out for it! Appreciate the advice.
You'll be tempted to sit and watch the renewal in real time...BUT...best just to not interfere with the process even though it's gonna look like your plan has SUSPENDED. Just don't touch...it'll be fine in the morning ! You got a good plan there, friend.
02-23-2024 07:51 PM
As long as you click, and it showed accepted then you should be fine. No screenshot eh?
02-23-2024 07:48 PM
You can try selecting a different subscription plan (but don't actually change to it). Sometimes that makes it show up. If not, it will just change on Feb. 29. Happened to me too when I changed plans recently. It will work out fine upon the renewal date.
02-23-2024 07:45 PM
Will definitely keep an eye out for it! Appreciate the advice.
02-23-2024 07:44 PM
if all goes as planned, you should see if applied on your next renewal date.
02-23-2024 07:44 PM
The renewal date is Feb 29th (!) I'm not seeing anything that indicates it will be updated to reflect the promotional offer I accepted. Strange, right?!
02-23-2024 07:40 PM
When is your renewal date? Did it pass already? You should see upcoming subscription and it gives you the renewal date, amount and details.
Maybe you might have to sign out and sign back in.