Public Mobile locked Sim card

[brettster99]

Hey,

@CS_Agent I have a locked sim card and I need some help getting the PUK code to get it unlocked. I private messaged you guys yesterday about some of the things you guys needed. I hope this can be resolved quickly as I'm going on a trip soon and I need my phone to work.

Thanks for the time 

[brettster99]

@mimmo Thanks for the heads up I didn't know they were that busy and I feel bad for them as they are trying the best they can. I knew that in higher then normal complaints it could take up to 48 hours but now I know for sure that is why i haven't gotten a response I can wait. Thank you 🙂

[mimmo]

@Anonymous  i believe @brettster99  locked his simcard, and needs a PUK nuber to unblock it.  its not a locked phone. 

@brettster99  mods are on a 48 hhour turn aruound at the moment.  so you will have to wait.  not sure but woudl buying a sim a new sim card and doing a sim number change in selfserve fix your isssue?  this is teh route i would go if the mod reply time was not viable.

[Anonymous]

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@brettster99 wrote:

Hey,

@CS_Agent I have a locked sim card and I need some help getting the PUK code to get it unlocked. I private messaged you guys yesterday about some of the things you guys needed. I hope this can be resolved quickly as I'm going on a trip soon and I need my phone to work.

Thanks for the time 

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I seem to think that if it was a Telus or Koodo phone then sure PM could do that. But if the phone came from another carrier then you would need to get the unlock code from them.

mimmo_L is probably right. I did some more reading after this and I see other kinds of unlocking are a thing.