Promotional plan not available to me

[BStyba]

I noticed there is a 29$ promotion but it is not showing up when I try to change mine

[computergeek541]

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@hairbag1 wrote:

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@BStyba wrote:

I noticed there is a 29$ promotion but it is not showing up when I try to change mine

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Public Mobile doesn't permit you to select a plan that's substantially cheaper cost than your current plan. You can upgrade easily though !!!

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Public Mobile does allow plan changes to plans that are price substantially lower for many (but obviously not all) customers.  I have a $55 plan and switch to some plans as low as $30.

[hairbag1]

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@BStyba wrote:

I noticed there is a 29$ promotion but it is not showing up when I try to change mine

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Public Mobile doesn't permit you to select a plan that's substantially cheaper cost than your current plan. You can upgrade easily though !!!

[Sansan]

@BStyba  yes,  unfortunately you can only choose from the plans you see in Your Account upon login on. Most 'promotions ' are stated for new activations only.

[Handy1]

@BStyba  We can only change to plans that are targeted to us in our accounts to change to , if you do t see the $29 MEX plan you may see the $35 but definitely should see the $45 -$55 US /MEX roaming plans . It’s harder to downgrade plans these days without compromise. So you can hallway in upgrade plan price to get different plan 

[Meow]

Not ALL plans nor promo plans are available to all customers.

If you do not see it when you log in then you cannot have it.