09-07-2020 08:08 PM - edited 01-05-2022 01:07 PM
Hi, I have just signed up $25/month plan and was told I will be receiving additional 3GB as there's a promotion now. However, I do not see 3GB shown in my account. Could you advise?? Thanks.
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09-07-2020 11:25 PM - edited 09-08-2020 05:10 PM
@Amy4 wrote:Hi, I have just signed up $25/month plan and was told I will be receiving additional 3GB as there's a promotion now. However, I do not see 3GB shown in my account. Could you advise?? Thanks.
Hi @Amy4 yes there is such promotion by London Drugs.
above photo by @darlicious and according to @Anonymous is for Sep 4 - 7.
And as you signed up today, you get the 3gb data bonus. Read this thread: 3 GB promo promised by London Drugs for in-store activation has not loaded.
According to the original poster @OzzieMozzie , he did not get the 3gb bonus right away but @Jenniyah who activated on Friday, Sept. 4th, got hers right away. So maybe wait a few days, and if you still don't have the 3gb bonus in your account, send a private message to the Moderators.
Welcome to Public Mobile and the Community! Cheers!
09-07-2020 09:29 PM - edited 09-07-2020 09:30 PM
@Amy4 if it isn't in your account within a few days contact customer support mods
click on the question mark chat bubble to the bottom right of your screen
type "missing credit"
(use the chat bubble options, then click "submit a ticket, click me" option)
make sure to check your inbox(top right corner envelope icon) periodically, for a response
09-07-2020 08:13 PM
@Amy4 is this the London Drugs promotion? Thanks.
09-07-2020 08:11 PM - edited 09-07-2020 08:13 PM
Hello @Amy4 ,
Additional 3gb on the $25 plan. I have not heard of this one.
Was this just a one time promo...meaning once used up it's gone (so not renewed every cycle)?
Where did you receive this info?