Promotion on my Account

[empfiz]

Hello Public Mobile,

My plan currently has a promotion of 500 Canada Wide Long Distance Minutes Bonus, how can I use this promotion?

Do I need to activate this promotion?  How long does this promotion stay on my account?

Thank you,

Fayyaz

[dust2dust]

You can absolutely use those minutes. My thinking is to save them for calling the US or the other countries as needed rather than "wasting" them on calling Canada. But sure, have at it.

[Empower]

Sorry dust2dust but there’s something I’m not getting: I ALREADY have that bonus 500 minutes that I’ve not yet used… so why would I BUY the “the 500 minute Canada”? I’m simply trying to understand how to access these bonus minutes, especially since I just got a warning message from PM that I was down to my last 7 minutes. 

[dust2dust]

@Empower- Yes, but you may want to buy the 500 minute Canada one and save the others.

[Empower]

Am wondering about the same thing; also have 500 min saved up; just got msg saying I only have 7 minutes left this month (am in the $15 / mo plan). So, if I use up these ‘ monthly minutes’ the 500 will ‘kick in’?

[BKNS27]

@empfiz 

You can use it while calling from Canada. It will roll over to the next month until it is used up.

[BeachNBeer · Accepted solution]

@empfiz  It's already on your account if it displays in your add-on section. It will remain on your account until all used up.

If you have a plan with unlimited calling you can change your plan for next renewal to the $15 plan where you only have 100 outgoing minutes. Once that is used then it will kick in the add-on 500 minutes and start using that till your next renewal when you would pay again for the $15 plan and get back 100 outgoing minutes to be used first then wtv is left on add-ons would start to be used again.