12-02-2016 11:19 AM - edited 01-05-2022 01:08 AM
Hi All,
I understand there's a queue with MODs, just wondering if anyone had luck troubleshooting this issue by themselves. I have the $120 4GB promotion plan set to transition after my current cycle on the 22nd of Decemeber. Unfortunately, I have used up all my data. Is there any way to activate the plan immediately so I can top up my account and have access to a data pool asap?
Would appreciate any advice. Thanks friends.
12-06-2016 10:37 AM
12-06-2016 10:28 AM
Either way, you can't do anything for me. Your comments haven't been helpful or effective in any manner. I'm surprised anyone can be credited rewards for contributing like this. Cheers mate.
12-06-2016 10:26 AM
12-06-2016 10:23 AM
Yeah. Price point doesn't make sense. I rather renew my cycle, forgo whatever current pro-rated credits I'd have left per se, and just have access to a new data pool. In regards to your previous comment, it's not a ridculous request by any means. If I top-off my account, with no expectation of having any remaining balance carried over, it should not be a problem - I've done it myself previously. The only reason why I can't right now is because this cannot be done manually.
12-06-2016 10:17 AM
12-06-2016 10:11 AM
Thanks for all your help. I've just accepted that I'll have no data until the new cycle kicks in. Yay PM.
12-03-2016 01:16 AM
12-03-2016 01:15 AM
12-02-2016 04:52 PM
with mods help? what after xmas?
12-02-2016 03:15 PM
- if he switches now to promo plan with mods help, does he have to pay $120 or will his remaing balance from the current plan can be used or carry over?
12-02-2016 02:19 PM
OPTION 4.
WAIT TILL HELL FREEZES OVER FOR NOSERVICEPUBLICMOBILE TO RESPOND.
12-02-2016 02:13 PM
12-02-2016 02:10 PM
I am not sure what are the correct answers suggessted in the above 2 posts.
- Is it possible for him to start the promo plan now before completing his current cycle?
- Will he lose the current balance he has for the current plan?
- If he is allowed to change to promo now, will he have to pay $120 now and his 90 days will start now, or will it be a simple switch and he will have to pay the difference in $120 and current balance? Same thing for the numbers of days remaining in the cycle?
12-02-2016 12:41 PM
My understanding is that this is impossible. If you try to change plans now you will not find the promo plan available. You'll have to make do with a data add-on.
12-02-2016 12:32 PM
Hi @jsblee
@It is possible, but your circle will change as you will start a new plan. If you request it now, once you get it, you'll loose the current plan credit. Just send a private message to one of our moderators @Shazia_K, @Mary_M, @Saray_O, @Caroline_D... one will help you out.
Enjoy,