Promo does not work

[Abler]

I try to activate a new line with %50 discount, 24 months($50 plan, Can, US, Mex, 80GB). The system gives me $5 discount only. So, I need to pay $45 plus taxes. I stopped activation.

[Abler]

@Dunkman  Thanks so much, activation through app worked, whereas through web failed.

[CSA_PM]

Hi Abler,

Please send a private message to the CS_Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

[Dunkman]

@Abler 

That is unusual.  Did you try to activate via website or PM app?  Try the PM app.  

If still same error, you will need customer service agent help.  I will try to escalate the CSA_PM who should private message you.