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Prairieoyster
Great Neighbour / Super Voisin

Cannot set up profile. Everytime I put in my email and verify it it says they do not match even though they do. 

4 REPLIES 4

esjliv
Mayor / Maire

@Prairieoyster wrote:

Cannot set up profile. Everytime I put in my email and verify it it says they do not match even though they do. 


@Prairieoyster - if you activated online your Self Serve is created during that process using your email address.

Try using the Forgot your password option if you activated online.

 

If you activated instore, you may not have registered for a Self Serve account yet. If this is your case, you can register for one here:

https://selfserve.publicmobile.ca/self-registration/

johnyfriesen
Great Neighbour / Super Voisin

Start over and it should work

JK8
Mayor / Maire

@Prairieoyster 

 

Try using chrome. Clear your browser cache and history first and then go incognito.

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