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Problems with the SIM number for account set up

MeldS
Great Neighbour / Super Voisin

Hi, i have a samsung android phone with 20 digit SIM card number, the public mobile account only has 19 digit option, what do I do? I want to use my existing SIM card.

3 REPLIES 3

self solution removed

MeldS
Great Neighbour / Super Voisin

Thanks very much for the information. Have a good evening.

hTideGnow
Mayor / Maire

hi @MeldS 

you don't use your current sim card , you need to buy a brand new Public Mobile sim card and only PM sim card can be used on PM network.

Buy a PM physical sim card from Telus or Koodo or Mobile Klinik stores or via Amazon:

 Telus or Koodo or Mobile Klinik store https://www.publicmobile.ca/en/on/pick-up-SIM
Amazon.ca https://www.amazon.ca/Public-prepaid-postpaid-Activate-Allinone/

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