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Problem with US Roaming

yvinogradov
Great Citizen / Super Citoyen

Purchased a text-talk-250mb roaming plan for the US

 

Got the the US but nothing works. Android phone. Data Roaming option is turned on. The phone is showing that it's connected to T-Mobile - there is icon up on top and also when I dig deeper into the phone's info and look at the SIM card data it's showing as connected to T-Mobile with roaming on and the carrier's signal present. When I try to make a phone call it drops the connection to T-Mobile, the connection comes back a few seconds later. Same thing with trying to send a text - drops the connection which comes back. Same with using data (trying to use WhatsApp for example). I've restarted the phone multiple times, same results.

 

This is not the first time I am using US roaming with this phone, it had always worked fine before. I also tried inserting my sim card into my wife's phone - same results.

 

Any fresh ideas are much appreciated

 

Thank you!

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