Problem getting holiday reward

[SallyHao]

I received an email from PM two days ago saying that all current and new PM users will be getting data, text, and calling rewards during December. However, so far I have not received the text message from PM regarding that. I wonder did any of you existing PM users receive the reward?

[CGO]

My friend got it yesterday but I haven't. Just wait for it.

[SallyHao]

I see. Thank you for the explanation!

[computergeek541 · Accepted solution]

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@SallyHao wrote:

Is each user guaranteed to get this text message for the bonuses? Will there be deadlines on when to accept these bonuses?

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Please see the announcements section for these details.  Everyone is elibile for the 2GB and 500 minutes add-ons. You need to accept the add-ons before the new year (eastern time).

[SallyHao]

Is each user guaranteed to get this text message for the bonuses? Will there be deadlines on when to accept these bonuses?

[Quigley]

@SallyHao 

The text is being sent out in batches until December 15.  You'll get it by then, so don't worry.

[computergeek541]

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@SallyHao wrote:

I received an email from PM two days ago saying that all current and new PM users will be getting data, text, and calling rewards during December. However, so far I have not received the text message from PM regarding that. I wonder did any of you existing PM users receive the reward?

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You will be sent a text message about this by theend of Decemberr 15.  The free add-on bonsuses cannot be claimed until Public mobile sends the text message to you.