Problem Setting up Account Please Help
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11-02-2016 02:29 PM - edited 01-04-2022 04:13 PM
I just went through the process of setting up my account and I selected to port my number over from rogers. After the last page it said that there was an error and I could not continue so I had to click finish. I checked my banking and I got charged for it but I still cannot log into my PM account. Could someone please help me fix this issue?
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11-02-2016 02:48 PM - edited 11-02-2016 02:49 PM
Hi,
If you have not seen it yet, refer to this post by @Luddite. Thepost described exactly what information to give the moderators when you send a private message with a problem you are having.
Cheers,
Neil
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11-02-2016 02:45 PM
the system somehow just crash while you were in the process there is nothing much you can do other than contact one of moderator.
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11-02-2016 02:44 PM
Yeah my rogers SIM still works fine but ive ported over 5 or so other numbers and I have not gotten this issue before. Usually i can immedietly log in then I just have to wait until the porting is complete, but now i cant login or anything so i would think that waiting wont do anything.
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11-02-2016 02:37 PM
Try your Rogers SIM. It should work until the port-in is complete.
>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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11-02-2016 02:33 PM
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