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Primary and secondary phone numbers

BigKahuna
Great Neighbour / Super Voisin

Why is the phone number on my account (my phone’s number) indicated as the secondary number when I make a call?

4 REPLIES 4

CarbonatedBunny
Great Neighbour / Super Voisin

If your phone is dual sim or esim compatible you'll likely find that there are two sim numbers associated with your device. Are you using iphone or android? 

BKNS27
Mayor / Maire

@BigKahuna 

Is your phone dual eSIM or SIM & eSIM?

You might have forgotten to delete the local eSIM when you returned from your travel abroad.

golfball
Town Hero / Héro de la Ville

Do you have two different SIMs in your phone? You can change the labels for each line in the Settings app. 

slusagm
Model Citizen / Citoyen Modèle

@BigKahuna you can update the alternate number to anything, but does not matter.  I never see PM uses that to call me

 

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