cancel
Showing results for 
Search instead for 
Did you mean: 

Previous Carrier

LEMONJUICE
Great Neighbour / Super Voisin

Previous carrier is still on my iphone 17e as Primary. Cellular Data is Public. I can not text SMS to android phones but I receive. All settings on the phone are correct.

1 REPLY 1

Chalupa_Batman
Mayor / Maire

@LEMONJUICE wrote:

Previous carrier is still on my iphone 17e as Primary. Cellular Data is Public. I can not text SMS to android phones but I receive. All settings on the phone are correct.


Hello @LEMONJUICE 

First, remove old carriers SIM card or eSIM. Then reboot the phone. This should automatically make PM your primary number. If it doesn't, just go into your SIM card settings and make it so. Also, go into Network Settings, reset network settings. This will clear any and all junk from your previous carrier. Then reboot. Your phone should now be on the PM network in full.

Furthermore, with iPhone, it can take a few hours for it to switch over via Apple. You can log out of your apple account, then do your network reset, shut down your phone for about 5 minutes and turn it back on. Then log back into apple. This should basically tell Apple you've changed providers. It still might take a few hours for them to recognize it.

Need Help? Let's chat.