Pre-Authorized Payment

[MPI]

Hi, 
Pre-Authorized Payment CAD 2  was applied to my account   on June 30,2023  automatically ( I didn't do it and didn't want it) and therefore. Payment was also made automatically.
Please, advise how I can unsubscribe from Pre-Authorized payment .
Thank you in advance.

[BKNS27]

@MPI 

Because some months have 30 days or 31 days except for February. So after 2 months, the date will be shorten by 1 day.

[MPI]

Hello!
I am sorry, but I didn't understand your comment.
I know that PM is on a 30 days cycle and not a monthly cycle,  but  why in this case payment will change roughly every 2 months.

[BKNS27]

@MPI 

Please note that PM is on a 30 days cycle and not a monthly cycle so payment will change roughly every 2 months.

If you miss a payment, your account will be suspended and service will be cutoff until payment is made…could be a bit of a hassle.

Login to your account to find out the reason for the huge $2 charge.😉

[softech · Accepted solution]

@MPI 

To disable Pre-Authorized payments (Turn off Subscribed) , you can do it by one of the following:

• If you know the 4 digits account pin, dial *611 from your phone (or 1.855.4PUBLIC from another phone)
  enter the account pin, then Press 5 for Autopay and 2 to remove
•  Login to My Account, go to Payment page, click Manage Subscription, then turn off the Subscribed toggle.
  (or direct link: https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription)

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription