Possible fix! iPhone and no data

[jdodd1079]

Hi!

I wanted to pass this along in case anyone else was having trouble. My phone worked like a charm, but my husband'a didn't have data. The rest of it worked for him - phone, wifi connection, etc

I found a fix from 2015 about checking the APN settings in the settings menu of the iPhone and for some reason his apn settings were set as Koodo. We have never been a Koodo customer so that was strange!

But we replaced the all of Koodo with MB as suggested in the post and voila it worked

[Rockdaddy22]

Is this an older iPhone?

[jdodd1079]

We just found it interesting that it listed Koodo in the APN, when we have only ever been with Telus! I hadn't heard of APNs before today, so I learned something new!

[echf]

Also remember to check and remove iPhone carrier profile configuration (Settings > General > Profile), especially if you are from Wind.

[eazybelle]

Glad you found that info.

Any time data isn't working, one of the first things you should check is the APN settings. I think there's a sticky over the Getting Started.

[hummuschips]

Good work!  Hope this helps some others having issues.