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Porting tech support

NicoleJenkins
Great Neighbour / Super Voisin

Hello does anyone have the porting tech support number?  I tried to port my old number over as part of a new activation and was not asked the correct information - it didn’t ask my account number or pin and now I see my number associated with PM but it doesn’t work because the number still belongs to my old provider.  Something has gone horribly wrong and needs intervention but I can’t seem to get support through chat and logged two tickets already and no response.

thanks in advance 

2 REPLIES 2

NicoleJenkins
Great Neighbour / Super Voisin

Thank you so much!

softech
Oracle
Oracle

@NicoleJenkins 

There is a number to call to talk to live support,  they can confirm the porting status.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed

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