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Porting number

Diksham
Great Neighbour / Super Voisin

Hello 

I had my contact number with public mobile but now I want to port the contact number to Fido . Please help me how can I do that . I am not receiving the sms from PM . Please help me 

6 REPLIES 6

Rastin
Model Citizen / Citoyen Modèle

Here Use this link. There a number for porting problems but I didn't know what it is

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Diksham
Great Neighbour / Super Voisin

How can I open a ticket 

Rastin
Model Citizen / Citoyen Modèle

Just so you know we are all customers here. You need to open a ticket to get pm to do anything.

Diksham
Great Neighbour / Super Voisin

Please help me out as soon as possible and release the code for porting the eSIM number to fido

 

Diksham
Great Neighbour / Super Voisin

You mean the message sign ?

Rastin
Model Citizen / Citoyen Modèle

Normally whatever company you porting the number to does all the work of transferring the number but if there having a problem getting pm to release it your going to haft to open a ticket. Us the orange text bubble on the bottom right.

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