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Porting not complete????

Stephen55
Great Neighbour / Super Voisin

Just ported from Koodo today. Can receive calls. No sms in or out. No data. No outgoing calls. Eversafe can't send me confirmation codes.

2 REPLIES 2

BKNS27
Mayor / Maire

@Stephen55 

Did you check if the Koodo SIM is still working? If it does then porting was not completed. You will need to call the Port Department in the morning to complete the porting.

https://community.koodomobile.com/tips-tricks-troubleshooting-232914/phone-number-transfer-error-781... 


@Stephen55 wrote:

Just ported from Koodo today. Can receive calls. No sms in or out. No data. No outgoing calls. Eversafe can't send me confirmation codes.


Please use the chatbot to open a ticket and contact a Public Mobile customer support agent.  https://widget.telus.tiia.ai/publicmobile/publicmobile.html

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