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04-19-2017 10:17 PM - edited 01-05-2022 01:58 AM
Solved! Go to Solution.
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04-20-2017 12:06 PM
I think you can change number every 30 days, but to change number you have to cancel it with the other carrier first
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04-19-2017 10:59 PM
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04-19-2017 10:54 PM - edited 04-19-2017 10:56 PM
When I activated with PM, I created a new account with a new number first, and then ported my number from Koodo. After about a week or so, I was curious if the Toronto numbers changed drastically (I didn't like the selection of the 3 digits after the area code at the time), so I went to the Change my Number page, and it allowed me to choose from the list. I still didn't like the selection so I didn't proceed with the change but I was thinking if porting counted as a number change, then in my scenario, I shouldn't have been able to view the available numbers? But this is assuming that the error message occurs after I confirm the number change.
If you wanted to port over your number, could you not try it out yourself and see if it works? Worst case scenario I see is that it just won't let you proceed any further after confirming eligibility of porting.
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04-19-2017 10:36 PM
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04-19-2017 10:33 PM
They allow number change after 30 days. It is nothing to do with your billing cycle but of course, your status should be active.
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04-19-2017 10:29 PM - edited 04-19-2017 10:30 PM
My understanding is that the once a month phone number change is only if you wanted to choose a new number from a pool of available numbers. Porting your number in should override that, as you don't need to choose from that pool; the number already exists. So would that actually count as a new number change?
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04-19-2017 10:29 PM
You are allowed one number change every 30 days.
