Porting issue
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09-06-2023 04:26 PM
I was unable to port my number from rogers because the data entered at public mobile by agent did not include the rogers account number. I have tried to send ticket over 10 x. I did speak to rogers and they confirm they cannot port.
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09-06-2023 04:28 PM
@marie_sam1964 I’ll send you the porting team number they can re trigger the port request . Sending it private message as we not allowed to post it here . Also if you need support you can use this direct link to them also
send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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09-06-2023 04:27 PM
Is your Rogers account still active? If so I can send you the porting number in a private message. Please confirm first.
